Alachua County offers email address for reporting potholes
Press release from Alachua County
ALACHUA COUNTY, Fla. – Alachua County Public Works has established a dedicated email address for residents to report maintenance issues, including potholes, and asks residents to send requests directly to rbmaintenance@alachuacounty.gov.
Public Works staff will log a Service Request, and the Operations Unit Supervisor (OUS) will schedule the work and contact you directly with an update.
To address the current backlog, Public Works expanded its pothole patching efforts from two patching crews to four crews. Please note that the County does not produce its own asphalt and can only obtain asphalt when the local asphalt manufacturers are producing. Most of the time, this effort is dependent on the weather.
Three of the four crews have been placed on a rotation schedule, with each crew having between 7 and 8 roadways in their schedule. These crews have been directed to repair all potholes along the entire roadway, rather than only fixing the pothole(s) being reported. While this thorough approach means individual responses might take a bit longer, it will ensure better long-term pothole repairs. The fourth crew is being used to address the larger/deeper potholes that are reported, on a case-by-case basis. This fourth crew will only repair these larger potholes, while the other three crews will remain on a specific roadway addressing all potholes present while on-site. The Operations Unit Coordinator and Operations Unit Supervisor have been given the authority to temporarily reassign individual crews from one roadway to another as needed.
Please note that other structural issues—such as pavement scabs, block cracking, or alligator cracking—cannot be patched and require full milling and resurfacing. These larger rehabilitation projects are limited to roads currently included in the Transportation Capital Improvement Program (TCIP).
For updates on the County’s Transportation Capital Improvement Program, you can visit our Road Projects Page, which is updated periodically.
I’ll bet that site crashes pretty quickly.
Don’t report the potholes on 53rd avenue from 441 to NW 43rd St or they’ll be there for two years with all four crews.
Why are they saying this is a new way to report issues?? It’s NOT!
I sent an email to the person listed on the website – did not get a response. When I called to follow up I found out he had retired in October last year.
I’d like to report the entire road behind Lincoln Middle School from East University Avenue to way down past T.B. McPherson. That whole road is a series of smaller potholes that makes it just one big giant pothole. Now they’re talking about building another subdivision back there? They don’t have the infrastructure for it! Anyone with eyes can see.
If you want a faster response or more efficient road fixes, email bocc@alachuacounty.us
This will go to all 5 commissioners who will promptly address your concerns.
County road 346 is horrible. The potholes are insane! The county patches them up and after about a week or two the holes are back and bigger than ever. Instead of wasting money patching these holes, pave the road! No one should have to worry about blowing a tire or messing up their alignment. You can barely see the holes at night, especially when it is foggy.