Helene Update #16 – How to report damage and storm update

September 27, 2024

Press release from Alachua County

ALACHUA COUNTY, Fla. – If you have damage to your personal property, please report your damages. When submitting damage reports, please submit photos as it will help with overall damage assessment, but do not put yourself in danger to get a photo.

Public safety and utility crews are working hard to assess, repair, and restore infrastructure throughout the county. If you do not have to be on the roadways, please consider staying indoors. The faster the utility and public works crews can access the damaged areas, the faster they can restore services.

Please report downed trees that are not causing a significant life safety issue to the Sheriff’s Office non-emergency phone number at 352-955-1818. If a tree involves a powerline or is causing a significant life safety issue, please call 911.

Northwest CR 231 between NW 156th Avenue and 177th Avenue is closed. View a map of the closure.

Residents can access Uber ride vouchers (up to $35 each way) to travel to and from any of the three open shelters in Alachua County or Grace Marketplace. Vouchers are valid for Alachua County residents only. The code can be used two times per account.

How to redeem your ride:

Open the Uber app
Tap Account on the bottom right & tap Wallet
Add promo code rvJ91rXGZsI
Up to $35 each way to and from Alachua County shelters and Grace Marketplace.
Or go to: https://r.uber.com/rvJ91rXGZsI

Learn more about pet-friendly general population and special needs shelters.

For comprehensive storm information, visit the Alachua County Ready website.

Alachua County has activated the 311 Emergency Information Line (352-264-6557 if 311 is unavailable in your area). This is for questions and rumor control. If you have an actual emergency, call 911.

Sign up for text alerts by texting the word ALACHUA to 888-777 to stay fully informed of any disaster-related information related specifically to Alachua County.