Mental health matters: A spotlight during National EMS Week
Press release from LSF Health Systems
JACKSONVILLE, Fla. – National Emergency Medical Services Week (May 18 – 24) is a time to recognize the heroic work of EMS professionals who serve on the frontlines of emergency care. These men and women face traumatic scenes every day, yet continue to show up to save lives. But when the pressure starts to take a toll, who’s there for them? Through its First Responder Peer Support Program, LSF Health Systems is working to ensure EMS workers get the same lifesaving support they provide to others.
“Being an EMT is incredibly challenging,” Jessi Garrison, a former EMT, said. “You’re not just transporting someone, you’re responsible for their life in some of their most critical moments.”
EMTs and other first responders are at a higher risk of experiencing relationship challenges, substance use issues, and suicidal ideation. According to Blue H.E.L.P., more than 1,100 first responders in the U.S. have died by suicide since 2019. In Florida, there have already been three reported suicides this year.
The First Responder Peer Support Program operates in 20 counties across Northeast and North Central Florida, connecting EMS workers, law enforcement, firefighters, and their family members with trained peer specialists – people who understand the job because they’ve done it. Since June 2022, the program has answered more than 4,200 calls for support from first responders and their families.
“EMS professionals are the critical link between crisis and care,” said Dr. Christine Cauffield, CEO of LSF Health Systems. “They witness trauma on a daily basis and are expected to respond with calm and clarity. We want them to know they are not alone, and help is just a phone call away.”
All EMS workers need to do is call 211 and identify as a first responder. They will then be connected with a trained peer specialist within 24 hours. While some departments offer internal peer support services, EMS workers may feel uneasy discussing personal struggles within their own agency. This program provides a trusted alternative where first responders can seek help without fear of judgment or detrimental impacts on their careers.
After transitioning from her work in emergency services, Jessi Garrison now serves as a peer specialist through Here Tomorrow in Jacksonville, which operates under LSF Health Systems to administer the program. Having once wished for more support during her time as an EMT, she’s now proud to provide that help to others.
“First responders have a unique job that requires special care,” Garrison said. “Given everything I’ve been through, I understand their struggles and truly want to support them.”
It’s people like Garrison who are on the other end of the line, helping current and former first responders rediscover their purpose. First responders and their family members can visit StayFitforDuty.org or call 211 to learn more.