The results are in, and they are powerful: PSF’s Family Resource Centers are transforming lives

Press release from Partnership for Strong Families

GAINESVILLE, Fla. – An in-depth, five-year evaluation of four of the Family Resource Centers (FRCs) operated by Partnership for Strong Families reveals what many in our communities have long felt: FRCs change lives.

Findings revealed dramatic reductions in child welfare involvement for families engaged with FRCs. The most critical findings included an Out-of-Home Placement reduction of 98.6% (only one removal occurred involving one child after FRC engagement, compared to 20 patrons with 51 children involved in removals prior to engagement); Alleged Maltreatments Investigated were reduced by 65%, from 7.78 allegations per patron to 2.74 post-engagement; and Screened-In Hotline Calls were reduced by 64%, from 2.18 calls per patron to 0.78 calls per patron post-engagement. This means more children are staying safely with their families instead of entering the foster care system.

But these numbers tell only part of the story. The true measure of success comes from the families we assist. 

“Our Family Resource Centers are founded on the principle that strong families are not meant to stand alone,” said Pebbles Edelman, Chief of Clinical and Community Services. “They need hope – and can thrive when they have access to meaningful connections, community resources, and consistent encouragement.”

Feedback from patrons paints a vivid picture of what makes these centers unique and special to families. Parents described the FRCs as “safe,” “calming,” and “nonjudgmental.” They highlighted everything from parenting classes and tutoring to emotional support, job assistance, and food security services. Staff were frequently referred to “like family,” offering personalized, culturally responsive care rooted in respect and trust. These efforts are proving that when families are supported with dignity and compassion, they thrive, and so do communities.

Funding for the evaluation was provided through a grant from the Children’s Bureau.