Turnpike no longer accepting cash payments for tolls
March 19, 2020
Press release from Florida Department of Transportation and Florida’s Turnpike Enterprise
To help reduce the spread of COVID-19 (Coronavirus) and to help keep toll
collectors safe, the Florida Department of Transportation (FDOT), Florida’s Turnpike Enterprise
(FTE) will temporarily not accept cash as a form of payment for tolls. Tolls will still be
required, but they will be collected through an electronic process. The change will take place
starting at noon today.
As part of this initiative, customers should continue driving through the toll plaza and pay
attention to overhead and portable signs. In addition, the following items will apply:
– SunPass and interoperable customers will continue to have tolls posted to their accounts.
Vehicles without a SunPass will be billed for toll transactions at the posted cash toll rate and receive a Toll Enforcement Invoice in the mail. The invoice administrative fee ($2.50) will temporarily be waived.
Drivers who elect to become a SunPass customer will receive several benefits including a discount on tolls of nearly 25%. SunPass works on all Florida toll roads and most bridges.
Customers will still be able to utilize the “Exact Coin Lanes” where there is no toll operator
present to remit coin payment at those locations.
Additionally, customers who receive a Toll Enforcement Invoice and wish to open a SunPass
account can go online at www.SunPass.com to pay the invoice, purchase a transponder, establish
the account and receive the lower SunPass toll rate. The cost of a mini transponder ($4.99) will
be credited back to the account, effectively making the transponder free.
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FDOT will continue to closely monitor this evolving situation and will update customers
accordingly. To receive the most accurate information, please visit www.SunPass.com or follow
us @FloridaTurnpike on Twitter.