HomeLocal governmentGRU’s payment processing systems are down due to Crowdstrike outage

GRU’s payment processing systems are down due to Crowdstrike outage

July 19, 2024

Press release from Gainesville Regional Utilities

GAINESVILLE, Fla. – Due to the Crowdstrike outage, GRU’s payment processor (Kubra) is currently unavailable to process online payments. As a result, late fees have been suspended until the issue is resolved.  Payments may still be made by phone – (352) 334-3434 option 5, 1, 1 or by visiting GRU’s Drive-Thru or Lobby at 301 SE 4th Ave. Gainesville, FL 32601.  Please contact GRU’s Customer Service department at (352) 334-3434 if additional assistance is needed.

We will update our social media channels when it is restored.

  • Caused probably by people complaining about high Electric bills, my almost doubled for this billing cycle, $487. as opposed to $253. for the last cycle, LORD, HELP ME GET OUT OF THIS COUNTY.

  • Make you wonder what other “services” Windows and Apple are providing for you without your knowledge or informed consent.

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